How can we help?

For help with Advent Journey, email hello@studiorehoboth.io.

Include your app version, iPhone or iPad model, iOS version, and a short description of the issue. Please do not send private journal entries, passwords, or payment card details.

Restore a purchase

Open Settings → Advent [year] access → Restore purchases. Use the Apple account that made the purchase. Each Advent season is a separate one-time purchase, with no automatic renewal.

Why is a day locked?

Readings follow your device’s local calendar date. Days 1–3 are free once available, and you can preview the first reading before Advent. Later readings require the season purchase and the relevant date. Earlier days remain available through December 31.

The Christmas Day celebration opens December 25 after you complete all Advent readings.

Your journal and progress

Notes and reading progress are stored on your device. There is no app account or cloud journal synchronization. To edit or clear a reflection, open its reading, change the note, and save it. Removing the app’s data can remove your journal.

Restart your journey

Settings → Restart journey restarts onboarding and clears this year’s completion marks. It keeps your journal notes, intention, and purchased access. It does not refund or remove a purchase.

Refunds

Apple handles App Store payment and refund requests. Request a refund from Apple.